| | Q: What is an Electronic Cigarette?
A: Electronic Cigarette is an electronic smoking device or which is also known as E Cigarette or E-cig. It is a non–flammable product that uses state of the art classy micro-electronic technology which provides smokers a real "smoking" experience without the fire, flame, tobacco, tar, carbon monoxide, ash, stub or smell found in real cigarettes. It is a device to help people quit smoking or continue to smoke safely without danger. It looks feels, taste & satisfies almost like real cigarette.
Q: Can I quit smoking using the Electronic Cigarette? How?
A: The E-cig is an effective smoking cessation device. It has helped a lot of people Quit Smoking The Easy Way. However efforts and will power are required as well. Reduce your nicotine intake gradually from high to none. Eventually quit smoking totally.
Smoking habit comes from nicotine cravings, neuron motor habit of inhaling, holding a stick, comfort in seeing smoke and tobacco taste addiction. SmokerHaven Electronic cigarette has all that to help Smokers quit smoking easily & effectively.
Q: How does Electronic Cigarette works?
A: SmokerHaven Electronic Cigarette comprises three parts: Battery/Microcomputer, Cartomizer (vapourising device that contains the Liquid solution). When you inhale through the mouthpiece a sensitive micro pressure switch activates the rechargeable battery and micro-electronics which immediately causes the liquid to vaporize using the heater in the Cartomizer. The vapor contains vaporized nicotine within the ‘mist’ which in turn is delivered straight to the blood stream via the lungs giving you that instant ‘smokers fix’ and a relief from cigarette craving.
Q: What are the components? Explain each component in plain language. PCC (Portable Charging Case) It is an E-Cig battery & Cartomizers case or container with charging capability. It allows you to recharge the E-cig battery on the go, without using the power cord. It has a LCD screen to indicate power remaining in the PCC able to charge the E-cig battery. It does not indicate the power level of the E-Cig batteryCartomizer The Cartomize PCC (Portable Charging Case)r is a disposable liquid solution cartridge that has a heating and vaporizing element to vaporize the liquid when inhaled. Cartomizers has to be screwed in lightly to the E-cig battery.E-Cig Battery The E-cig battery is the white metal cylinder with stripes which looks a tobacco wrapper of a real cigarette. It contains a sensitive micro electronic circuit board and lithium battery to power the Cartomizers when activated. E-Cig battery has a manual and automatic version. The manual e-cig battery is activated only when the button is pressed. The automatic battery is activated when inhaled or detecting loud sounds like music or hissing wind sound. Q: What comes with the set? 1 Portable Charger Case (PCC with LCD) 2 E-Cig Batteries (Automatic or manual) 1 USB & AC adapter PCC charger set 1 USB E-cig battery Stick Charger (You can charge direct using computer or wall plug) 4 Cartomizers
Q: How to smoke the E-Cigarette?
A: Just inhale like smoking real cigarettes. However it should be smoked at a much slower, deep & controlled rate.
Q: What are the liquid contents of the Cartomizer?
A: It just contains pure water, food flavorings, Propylene glycol and nicotine. Fun Flavors does not contain nicotine. Non-Nicotine versions are available too
Q: Is nicotine dangerous?
A: Nicotine by itself is not dangerous. It is just like caffeine in Coffee. It is addictive but not dangerous. In fact Nicotine in cigarettes is not dangerous, the burning process and other 4000 chemicals is the one that is dangerous like tar, carbon monoxide, carcinogens etc
Q: What is Propylene Glycol?
A: Propylene glycol, an organic compound is like a moisturizing agent used in food & medicines like cakes, cookies, food colorings & flavorings. It is an odorless and colorless viscous liquid. It is also present in regular cigarettes being used to maintain dampness in the tobacco. It is recognized as generally safe (GRAS) by Food and Drug Administrations throughout the world. Propylene glycol is the main ingredient present in the E-cig cartridge to provide the vapor that looks like smoke and to suspend the nicotine and flavors. Propylene Glycol is commonly used in beverages like Root beer Float.
Q: How long does the Cartomizer last?
A: 1 Cartomizer could provide 150 to 200 puffs. That’s approximately a pack of 20 to 30 cigarette sticks. Depends on how you smoke and model of SmokerHaven E-Cig. The Cigarillos Cartomizer could produce up to 400 puffs!
Q: What are the advantages of using the Cartomizer compared to cartridges & atomizer?
A: The Cartomizer is a great revolution to the E-cig. It provides better performance in terms of more vapor production. It stores and seals more liquid solution compared to the cartridges. Because it is sealed, it the liquid tastes better. It is also more hygienic and safer to use. As the built in atomizer is disposable, it ensures continuous high performance and no degradation of atomizer heating. It reduces wear & tear of the e-cig set and prevents short circuit of the e-cig battery due cartridge leaks.
Q: Can I save money using SmokerHaven Electronic Cigarette?
A: The price of a pack of 20’s will increase over the years. Calculate the difference of 1 Cartomizer to 1.5 packs of cigarettes. Multiply by the number packs you consume per month and you could get yourself a new car from the savings!
Q: What are flavors available?
A: Classic Tobacco, Inspired by Dunhill, Inspired by Marlboro, Inspired by B&H, Clove & Clove Mint (Inspired by Sempoerna Menthol/Gudang Garam), Minty Menthol , Java Coffee, Chocolate Indulgence, Shisha Vanilla & Shisha Strawberry
Q: Can I smoke the E-cig in NO Smoking places?
A: Yes you can and totally legal! It does not produce any smoke. Only WATER VAPOUR. You can even smoke your E-cig in the airplanes. It is not detectable by the smoke detectors. However to avoid lengthy arguments, when you are in the aircraft or cinema, just cover the glowing tip and enjoy smoking SmokerHaven E-Cig.
Q: Is it safe?
A: Most harmful products in a regular cigarette are produced as a result of the combustion/burning of the tobacco & paper etc. SmokerHaven E-cig does not contain any dangerous chemicals, Tar, Carcinogens, Carbon Monoxide and other 4000+ chemicals found in real cigarettes. It has no toxins or by-products produced by combustion. It shows no evidence of being a carcinogen.
Q: Are there any side effects?
A: There are no side effects at all. Liquid solution is derived from organic substances.
Q: What is the difference of SMOKERHAVEN from other brands?
A: Most other models/brands are of very poor quality. They provide no warranty and no after sales service at all. The worst part is that most of these other brands contain Diethylene Glycol and other dangerous chemicals.
Q: What is Diethylene Glycol?
A: Diethylene glycol is poisonous substitute for Propylene Glycol because it is much cheaper. It is used as anti freeze substance. So be careful when you buy other brand of Electronic cigarette
Q: Does SmokerHaven Electronic Cigarette contain Diethylene Glycol?
A: Absolutely not! Unlike most other model & products. SmokerHaven Electronic Cigarette does NOT contain Diethylene glycol. This is confirmed by lab report from the USFDA, SGS & ROHS
Q: Do SmokerHaven provide warranty?
A: We provide 6 months warranty for PCC, E-cig Batteries, Charger set.
(We do not cover damages due to abuse, water spills & physical damage. Please read warranty policy)
Q: What happens after the expiry of warranty?
A: It’s just like hand phone. Battery may wear out. We do sell replacement for components as well as spare parts.
Q: Can I buy spare parts?
A: Yes you may. Spare parts are sold at most of our outlets and dedicated SmokerHaven Service Centre
Q: Can I buy online?
A: You may refer to SmokerHaven.com. Contact the dealers listed there or email info@SmokerHaven.com
Q: How to be a SmokerHaven Electronic Cigarette dealer?
A:First, you have to buy & experience SmokerHaven set at retail price.
Email: info@SmokerHaven.com. Fill in & return the Dealership request form given. Our dealership department will contact you only if you meet the criteria & qualification to be a SmokerHaven dealer.
Q: Are there any discounts?
A: All prices are fixed at optimum price. All outlets & dealers trade SmokerHaven products at published price.
Q: If I stay far away, how do I buy the SmokerHaven Products?
A: Go to SmokerHaven.com FIND US page to find the outlets/dealers nearest to you or Email info@SmokerHaven.com.
Q: Can I use the Cartomizers or cartridges from other brands or models?
A: No. SmokerHaven Cartomizers are exclusively for SmokerHaven Electronic cigarette. Product may be damaged if used with other cartridges/Cartomizers
Q: I have seen a model that uses liquid drops.
A: They are models from china. Very dangerous because it contains Diethylene Glycol and the Nicotine is not controlled nor regulated. You may get nicotine poisoning too. Our Cartomizers are approved by USFDA and are safe.
Q: What are the nicotine levels per Cartomizer?
A: 16miligram (High)
Q: What are the nicotine levels in real cigarettes?
A: 18mg for regular cigarettes 12mg for light for a pack of 20 sticks
Q: How to care for my SMOKERHAVEN electronic cigarette?
A: Handle them with care. Do not drop them. These are sensitive electronic components. Be gentle when changing the Cartomizers
Q: Any other tips on using my SMOKERHAVEN e-cig?
Occasionally clean the E-cig battery’s contact point (screw like) with a cotton bud. Do not use water. Smoke at a slow controlled rate for maximum smoke (vapor) rather than short quick inhaling If there is no smoke replace the E-cig battery first, not the Cartomizer If still there is no smoke after replacing the battery, then replace the Cartomizer If there is still no smoke (vapor) charge both batteries. Loosen the contact between the Cartomizer & E-cig batteries when not in use to preserve the battery life. The components are sensitive micro electronics. Handle with extreme care. If Cartomizer emits liquid directly into the mouth: The Cartomizer may not be hot enough or not powered. Ensure e-cig battery has power. Smoke at a slower, mild rate.
Q: Why choose SmokerHaven compared to other brands?
A: For obvious reasons, SmokerHaven electronic cigarette is the best. It is the most popular Electronic Cigarette with outlets everywhere. The electronic parts and liquid contents are of superior quality. The liquid contents are endorsed by many organizations & government bodies. SmokerHaven E-cig provides 6 months warranty. It has an excellent customer service team, dedicated toll free customer care hotline. All inquiries and email are promptly replied. SmokerHaven is the only Electronic Cigarette Company that has dedicated and exclusive SmokerHaven Service Centre. Now you know that SmokerHaven should be your only choice!
Q: What about after sales services?
A: SmokerHaven provide excellent after sales services. SmokerHaven provides 6 months warranty. It has an efficient committed customer service team, dedicated toll free Customer Care hotline. All inquiries and email are promptly replied. SmokerHaven is the only Electronic Cigarette Company that has dedicated and exclusive SmokerHaven Service Centre. Now you know that SmokerHaven should be your only choice! | |
